CASE 01 · FRANCHISE OPERATIONS
The franchise group that runs on one screen.
THE CONTEXT
A multi-location franchise group — 140 stores trading across 13 countries: South Africa, India, Botswana and beyond. Every store is a real business with its own owner, its own till, its own way of doing things.
THE PROBLEM
Royalty statements lived in one spreadsheet, store details in another, compliance records in a filing cabinet or a WhatsApp thread, and franchise agreements in whoever's inbox happened to have them. Nothing talked to anything else. Head office found out how a store was doing roughly a month after the fact, if at all.
WHAT WE BUILT
We built a franchise management platform: one system for stores, royalties, declarations and compliance, with its own login for every store and head office. It's built to work in the store first — connection drops, forms still save, and sync themselves when the signal comes back.
THE RESULT
- Stores on one platform
- 140
- Countries
- 13
- Royalty statements
- Days → minutes
- Works offline in low-connectivity stores
- Yes
WANT THIS IN YOUR BUSINESS
